Privacy Policy

This Website is owned by Crowd with Us (the “Company”), a company registered in England and Wales.

We take user privacy seriously and take reasonable efforts to protect it. We have created this Privacy Policy (the “Policy”) in order to share with you our information collection and use practices. AS MORE CLEARLY DEFINED HEREIN, WE WILL NEVER KNOWINGLY SELL OR ASSIGN YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL. Please read this Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this website at http://www.crowdwithus.london you are accepting and consenting to the practices described in this policy.

By using, registering or placing an order on this website at http://www.crowdwithus.london, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing web site and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.

This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the web site.

We are registered with the Information Commissioner's Office (ICO). Our Registration Number is ZA117455. For more information, visit the ICO website (https://ico.org.uk). For the purposes of the Data protection Act 1998, the Data Controller is Crowd with Us of 3rd floor, 207 Regent Street, London, W1B 3HH, (info@crowdwithus.london).

  • 1. What personally identifiable information does the Company collect and how is it used?

    When you visit, register or order products or services on http://www.crowdwithus.london you may be asked to provide certain information about yourself including your name, email address, home or business address and other information. The Company will not collect personally identifiable information from users while they use the web site, unless they voluntarily provide it to us or authorise us to collect such information. Users may provide other information about themselves, in addition to the mandatory personal information (“Voluntary Information").


    Depending upon your use of our site, we may also collect some or all of the following Voluntary Information:
    1. Full Name;
    2. Email address;
    3. Telephone Number;
    4. Company name;
    5. Company Information;
    6. Business Address;
    7. Copy of your ID;
    8. Copy of your utility bill;
    9. Date of birth.


    The Company may use or disclose personally identifiable information to:
    1. Operate and manage the Company web site;
    2. Enable you to participate in interactive features of our service, when you choose to do so;
    3. Provide products/services that have been requested by you;
    4. Respond to other inquires or requests by you.
    5. Provide you with information about specials, sales or new products or services that the Company will introduce in the future.
    6. Its partners and/or vendors in order to fulfil orders from you.


    In order to provide the best services, the Company may disclose your name on certain pages at http://www.crowdwithus.london. We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell user information to any 3rd-party not affiliated with the Company, without consent, except in connection with the sale or merger of the Company or the division responsible for such services provided.


    The Company may also use such Voluntary Information for marketing its products and services to you unless you have ‘opted out’ of receiving such marketing information from us. Each user may ‘opt out’ by contacting customer service at info@crowdwithus.london.


    The Company may, from time to time, send or post surveys or requests for your feedback in order to help us make our website and services better. Any responses we receive from users will be used only to evaluate our website and services and personally identifiable information from respondents will only be shared with employees of the Company, except that information provided in the Feedback/Comments areas.
    The Company may, from time to time, send notices about special offers, promotions or contests. If you sign up to participate in any of these, we will collect your email address. If you are chosen for a promotion or as a winner in a contest, you give the Company permission to use your name, image and other information about you, unless otherwise stated by you to the Company in writing, for marketing purposes.

    Once you have submitted your data to us, we use your data for marketing purposes which may include contacting you by email, telephone, text message with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.


    To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

  • 2. What non-personally identifiable information does the company collect and how is it used?

    The Company collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.


    The Company may use and disclose non-personally identifiable information for any number of reasons, including but not limited to, working with business partners and improving our web site and services. We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

  • 3. Does Crowd with Us have a newsletter?

    The Company from time to time send out a Newsletter via email (hereinafter "Newsletter") to all Users (unless they have ‘opted-out’). In these Newsletters, we may inform you about new features from Crowd with Us and about the upcoming week’s events or special promotions.


    Each user may choose to unsubscribe from the Newsletter at any time by sending an email to Customer Service at info@crowdwithus.london.

  • 4. Disclosure of your information

    The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law. We currently contract with:


    Third-party Name

    Type of data subject

    Xero

    First name, last name, email address, company information, purchase invoices

    Royal Mail and Couriers

    First name, last name, email address

    MailJet

    First name, last name, email address

    MangoPay (payment processing)

    First name, last name, email address, address, date of birth, copy of ID, credit/debit card details

    GBG (AML/KYC checks)

    First name, last name, address, email address, date of birth, copy of ID

    Share In (Crowd with Us Limited is an Appointed Representative of Share In Limited, which is authorised and regulated by the Financial Conduct Authority (FCA)

    First name, last name, email address, address, date of birth, copy of ID



    Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at info@crowdwithus.london.


    You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.


    Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.


    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.


    Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
    a) you have given consent to the processing of your personal data for one or more specific purposes;
    b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
    c) processing is necessary for compliance with a legal obligation to which we are subject;
    d) processing is necessary to protect the vital interests of you or of another natural person;
    e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
    f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.


    Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

  • 5. How can you control your data?

    When you submit information via our site, you may be given options to restrict our use of your data. We aim to give you strong controls on our use of your data (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails or by emailing us to let us know your preferences).

    You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

  • 6. Your right to withhold information and your right to withdraw information after you have given it

    You may access certain areas of our site without providing any data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain data.

    You may restrict your Internet browser’s use of cookies. For more information, see section ‘Does the Company use cookies’ and our cookie policy.

    You may withdraw your consent for us to use your personal data at any time by contacting us using the details set out in section ‘Contact’, and we will delete your data from our systems. However, you acknowledge this may limit our ability to provide the best possible products and services to you.

  • 7. How and Where Do We Store Your Data?

    We only keep your data for as long as we need to in order to use it as described in the Privacy Policy, and/or for as long as we have your permission to keep it. In any event, your data will be deleted if you notify us via email, telephone or post.

    Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to us. If we do store or transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between us and any third parties we engage with.


    Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our site.


    The Company shall ensure that the following measures are taken with respect to the collection, holding, and processing of personal data:

    • All employees, agents, contractors, or other parties working on behalf of the company shall be made fully aware of both their individual responsibilities and the company’s responsibilities under the Regulation and under this Policy, and shall be provided with a copy of this Policy;

    • Only employees, agents, sub-contractors, or other parties working on behalf of the company that need access to, and use of, personal data in order to carry out their assigned duties correctly shall have access to personal data held by the Company;

    • All employees, agents, contractors, or other parties working on behalf of the company handling personal data will be appropriately trained to do so;

    • The performance of those employees, agents, contractors, or other parties working on behalf of the company handling personal data shall be regularly evaluated and reviewed;

    • All employees, agents, contractors, or other parties working on behalf of the company handling personal data will be bound to do so in accordance with the principles of the Regulation and this Policy;

    • All agents, contractors, or other parties working on behalf of the company handling personal data must ensure that any and all of their employees who are involved in the processing of personal data are held to the same conditions as those relevant employees of the company arising out of this Policy and the Regulation.


    Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet


  • 8. Does the Company use cookies?

    Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.


    Cookies are small text files that a website can write to your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to identify you and allow you to log in once to our web site and search or post without having to log in again and again. Cookies are also used by our affiliates or links to identify you as a User of http://www.crowdwithus.london.

    All cookies used by and on our site are used in accordance with current English and EU Cookie Law.
    Before Cookies are placed on your computer or device, you will be shown a pop-up bar which shows our cookie policy. By viewing the pop-up, you are giving us consent to the placing of cookies and you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of our site may not function fully or as intended. You can deny consent by exiting from our website.

    Certain features of our site depend on cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section ‘Essential Site Cookies’. Your consent will not be sought to place these cookies. You may still block these cookies by changing your internet browser’s settings as detailed below, but please be aware that our site may not work as intended if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.


    The following is a summary of the types of cookies that are being used on this site, along with information on how you can block them.

    Cookie Type

    Cookie File Names

    Purpose

    Active on this site

    First/Third party

    More Information

    Essential Site Cookies

    Various

    Site cookies are essential to the operation of this website. They are usually set when you first visit the site and deleted when you close your browser. If blocked, this site will not operate correctly

    Yes

    First

    Some cookies are essential
    Certain cookies are necessary in order for you to use our websites. These are used in-session each time you visit and then expire when you leave the site. They’re not stored on your computer and they dont contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that youre able to carry out on our sites. For more information about how to disable cookies in your browser please visit the All About Cookies website

    CMS (Content Management System)

    Various

    Cookies are set by our CMS system when you first visit this site. These cookies are usually deleted when a user closes their browser

    Yes

    First

    n/a

    Google Analytics

    _utma
    _utmb
    _utmc
    _utmz

    These cookies are used to collect information about how visitors use our site. The information is used to compile reports that let us improve the site. The information is collected in any anonymous form, including the number of visits to this site, how you arrived at the site, and which pages you visted.

    Yes

    Third

    You can opt-out of these cookies by following this link: http://tools.google.com/dlpage/gaoptout

    Adverts

    various

    Our advertisers may use cookies to serve you with adverts based on your previous search and web usage. These cookies are not used directly by Crowd with Us.

    Yes

    Third

    You can visit http://www.youronlinechoices.com/uk/your-ad-choices for more information on how the information is used, and how you can block them.

    Site Cookie Acceptance

    cookietab-last-shown-time
    cookietab-consent

    These cookies are used to record if a user has accepted the use of cookies on this website

    Yes

    First

    n/a

    TawkTo

    cookietab-last-shown-time
    various

    These cookies are used to record if a user has open chat window

    Yes

    Third

    n/a


    Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our site. This, in turn, enables us to improve our site and the products and services offered through it. You do not have to allow us to use these cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

    The analytics service(s) used by our site use(s) cookies to gather the required information. These cookies may be placed immediately when you first visit our site and it may not be possible for us to obtain your prior consent. You may remove these cookies and prevent future use of them by following the steps set out below in section below.

    The analytics service(s) used by our site use(s) the following cookies:

    Cookie Type

    Cookie File Names

    Purpose

    Active on this site

    First/Third party

    More Information

    Google Analytics

    _utma
    _utmb
    _utmc
    _utmz

    These cookies are used to collect information about how visitors use our site. The information is used to compile reports that let us improve the site. The information is collected in any anonymous form, including the number of visits to this site, how you arrived at the site, and which pages you visted.

    Yes

    Third

    You can opt-out of these cookies by following this link: http://tools.google.com/dlpage/gaoptout


    Most web browsers allow some control of most cookies through the browser settings. For further details, please consult the help menu in your internet browser or the documentation that came with your device. You can choose to delete Cookies at any time however you may lose any information that enables you to access our site more quickly and efficiently including, but not limited to, login and personalisation settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

    It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.


    The Company does not use Cookies to store information such as credit card numbers, telephone numbers, or other information you provide.


    This Privacy Policy only covers the use of Cookies by Crowd with Us. It does not cover the use of Cookies by any other 3rd-party or advertisers.

  • 9. Is my information private with company merchants and advertisers?

    The Company web site may contain links to various 3rd-party web sites and the external web sites of our advertisers and/or 3rd-party partners. Each of these web sites may have a privacy policy that differs from that of the Company. This Policy does not cover the privacy policies of other web sites. We urge you to check the privacy policies of each web site that you may visit or interact with.


    The only Voluntary Information that may be shared between the Company and one of our partner web sites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding the same.


    Order information, including order numbers and amounts, may be available to the Company, affiliate merchants and 3rd-party affiliate program management companies, for accurate tracking purposes. The Company will not release this information to other parties unless you request it.


    The Company provides banner and other advertising on its web site, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. If you are concerned about your privacy regarding these advertisements, please refer to Google’s (or other third party) privacy policies.

  • 10. What about data security?

    We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.


    The Company requires that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that the Company will not be liable for any losses or damages. In this instance Partners extends to businesses and or third parties who have entered into a binding agreement that constitutes a partnership and/or collaboration with the Company.


    The Company limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.

    All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).

  • 11. May I see the information the Company collects about me?

    You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at info@crowdwithus.london. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you, but we may at our discretion waive this charge.

  • 12. Can I Opt-out?

    The Company gives users the option to remove personally identifiable information from our list of active users.


    You may also choose to opt-out of certain communications from the Company, such as our Newsletter.


    If you want to unsubscribe or opt-out of communications from us, use the opt-out link at the bottom of the communications from us or send an email to Customer Service at info@crowdwithus.london and we will action the opt-out for you.


    The Company is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.

  • 13. Best execution policy

    “Best execution” rules, which exist to make certain types of costs and processes more transparent to investors, will not apply to your investments on our platform, and we need to explain why that is.

    When you apply to purchase a bond or share on our investment platform, your application will be processed on a first-come, first-served basis. Once an investment offer is closed, investments are issued directly by the company to the investor. These investments are not traded on a market of any kind.

    So what does this have to do with “best execution” rules?

    “Best execution” means achieving the best possible result for customers when carrying out their orders via an execution venue.
    An “execution venue” refers to a facility that brings multiple parties together for buying and selling. This could be a regulated market, a multi-lateral trading facility (MTF), organised trading facility (OTF) or other entities that perform this role.

    Because your transaction on our crowdfunding platform will not be carried out by an intermediary, third party or execution venue as defined above, nor do we provide a facility allowing you to resell your investment through an MTF, best execution rules do not apply.

  • 14. Where is the web site located?

    The Company web site is maintained in the United Kingdom. If you are located outside of the U.K., by using the web site, you authorise the import of you information and its use, as specified in this Policy.

  • 15. What is the minimum age to use this website

    Use of http://www.crowdwithus.london and products/services are intended for persons who are eighteen (18) years or older, or business entities.


    If proof comes to the attention of the Company that an individual user is under the age of eighteen (18) years, and is accessing our services and/or products without the consent, approval or authorisation of their parents or legal guardian, the Company will immediately terminate such account.

  • 16. Will there be changes to this Privacy Policy?

    The Company reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Company.


    The Company will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Company web site assumes that they have read and accepted this Policy, as it may be amended from time to time.

  • 17. Where can I access this policy?

    This Policy is accessible from the Home Page of the Company web site, under the link “Privacy Policy".

  • 18. Spyware

    The Company never uses or installs spyware on user computers, nor do we use spyware to retrieve information from user computers.

  • 19. Section Titles

    The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.

  • 20. Payment Partners

    The Company accepts MANGOPAY as a payment option, and all users are subject to their individual terms of use, privacy policies and other legal requirements, which users can review at the following links: http://www.mangopay.com
    Users are encouraged to review the Terms of Use, Privacy Policy and other legal disclosures of payment partners.

  • 21. Summary of Your Rights under GDPR

    Under the GDPR, you have:
    13.1 the right to request access to, deletion of or correction of, your personal data held by us;
    13.2 the right to complain to a supervisory authority;
    13.3 be informed of what data processing is taking place;
    13.4 the right to restrict processing;
    13.5 the right to data portability;
    13.6 object to processing of your personal data;
    13.7 rights with respect to automated decision-making and profiling.

    To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us using the details set out in section ‘Contact’ below.

  • 22. Contact

    If you have any questions about our site or this Privacy Policy, please contact us by email at info@crowdwithus.london or by telephone on +44 (0) 207 190 9900, or by post at 3rd floor, 207 Regent Street, London, W1B 3HH. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you

  • 23. What is the effective date of this privacy policy?

    This Privacy Policy was last updated, and became effective, on 25/05/2018.

Be the first to hear Sign up for free and never miss out on property launches or latest news.

PLEASE NOTE

Capital at risk. The value of your investment can go down as well as up and historic performance is not a guide to future performance. Please read Risk Statement before investing.

Crowd with Us (FRN707804) is an appointed representative of Share In Ltd (FRN603332). Share In Ltd is authorised and regulated by the Financial Conduct Authority. Crowd with Us is the trading name of Crowd with Us Limited, a company registered in England No: 9243491. The registered office of the company is 3rd Floor, 207 Regent Street, London, W1B 3HH.
Neither Crowd with Us Limited, Share In Ltd nor any of their affiliates or group companies provides any advice or recommendations in relation to this website. If you have any doubt about the suitability of any investment marketed by Crowd with Us Limited, or you require financial advice, you should seek a personal recommendation from an appropriately qualified financial advisor that does give advice.
Investments are only available to certain specified persons who are sufficiently sophisticated to understand the risks. Investments in property and unlisted shares carry risk and you may not receive the anticipated returns and your capital may be at risk. Click here to read our Risk Statement.

Capital at risk. The value of your investment can go down as well as up and historic performance is not a guide to future performance.
Investments are not covered by the Financial Services Compensation Scheme (FSCS). Please read Risk Statement before investing.